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How to buy from Spaenaur?

Ordering from Spaenaur is simple. Just follow any of the methods below to get started:

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Place an Order

Have a purchase order ready?

Complete our 'Purchase Order form' on the Place an Order page or Upload your P.O. directly to begin processing your order.

Place an Order
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Request a Quote

Need pricing or availability first?

Use our Request a Quote form to send us your item list. We’ll review it and send you a personalized quote. Once approved, the quote can be converted into an order with ease.

Request a Quote
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Get help via Live Chat

Have questions or need support?

Chat with our Service & Support team live, Monday to Friday, 9 a.m. – 4 p.m. We’ll assist with product selection, pricing, and quote preparation.

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Call or Email to order

Prefer a direct approach?

Give us a call 1-800-265-8772 or send an email at service@spaenaur.com with your order details. Our Service & Support team will walk you through the process and make sure your order fits your exact needs.

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Frequently Asked Questions

Do I need an account to place an order?

Yes — if you’d like to request a quote, check pricing, or place an order with us, you’ll need an account.
Don’t have one? You can register here.

Just shopping casually? Visit our retail store in Kitchener to buy without an account.

I have a Purchase Order. How do I submit it?

You can upload it directly through our Place an Order page — fast and easy.

I don’t have a PO. Can I still place an order?

Yes! If you don’t have a PO, you can still request a quote or connect with us via Live Chat — we’ll help you get what you need.

Can I get pricing before committing to an order?

Absolutely. Just submit your item list using the Request a Quote form. We’ll confirm pricing and availability so you can decide.

How can I speak with someone before ordering?

Use Live Chat (Mon–Fri, 9 a.m.– 4 p.m. ET), call us at 1‑800‑265‑8772, or email service@spaenaur.com — we’re here to help.

I can’t find the part I’m looking for. What should I do?

Use Live Chat or Request a Quote with whatever info you have — our team will help track it down or offer alternatives.

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